politique de confidentialité

Privacy Policy

At BEDELİVERY BE, we are committed to safeguarding your personal data in compliance with applicable laws, including the Turkish Law on the Protection of Personal Data No. 6698 ("Law"). This policy outlines how we collect, process, use, and share your data.


Access to the Privacy Policy

  • The policy is available on the app’s Google Play and App Store pages and within the app.
  • It is clearly labeled as "Privacy Policy."
  • Contact information for privacy inquiries is included.

Collection and Use of Personal Data

We collect various types of data to provide and improve our services:

1. Identity and Contact Information

  • Name, surname, gender, and identification documents.
  • Contact details: address, phone number, email, social media handles, passwords.

2. Usage Data

  • Details related to service usage, preferences, habits, and app navigation history.

3. Service and Financial Information

  • Documents from sales or service transactions.
  • Payment information (e.g., Binance Tether USDT account).

Purpose of Data Processing

We use your data for:

  • Delivering and pricing services.
  • Managing transactions and applications.
  • Enhancing user experience via marketing and analysis.
  • Providing security, operational ease, and backups.
  • Handling customer inquiries and complaints.
  • Collaborating with business partners for additional services.

Location Data Collection

Our app may process location data for:

  • Order Fulfillment: Suggesting nearby stores or delivery points.
  • Navigation Assistance: Providing optimal routing.
  • Service Enhancement: Analyzing location-based usage patterns.

User Control Over Location Data
You can enable/disable location services via device settings. Disabling location may limit functionality.


Data Sharing and Security

  • Third-Party Services: Data may be shared with mapping and routing platforms for specific purposes.
  • Protection Measures: Robust protocols safeguard data against unauthorized access.

Data Transfer

Data may be transferred within Turkey or internationally to:

  • Affiliates and partners.
  • Service providers (e.g., logistics companies).
  • Lawyers, auditors, consultants, and regulatory authorities.

Rights of Data Subjects

Under Article 11 of the Law, you have the right to:

  1. Access: Learn whether your data is processed.
  2. Information: Request details about processed data.
  3. Purpose Verification: Verify lawful data processing.
  4. Correction: Correct incomplete or inaccurate data.
  5. Deletion: Request data deletion (Article 7).
  6. Notification: Ensure third parties are informed of corrections/deletions.
  7. Objection: Object to automated processing results.
  8. Compensation: Seek damages for unlawful processing.

Contact Information

For inquiries, complaints, or exercising your rights, contact us: